Our Standards

Disability Employment Standards

Business Services operate under the 12 Disability Service Standards set by the Federal government. They are:

Standard 1: Service access "A Fair Go for Everyone"

Standard 2: Individual needs "Getting the Help You Need"

Standard 3: Decision making and choice "Having Your Say"

Standard 4: Privacy, dignity and confidentiality "Respect and Privacy"

Standard 5: Participation and integration "Taking Part in the Community"

Standard 6: Valued status "Being Important in the Community"

Standard 7: Complaints and disputes "Getting Something Done About a Complaint"

Standard 8: Service management "Running the Service Well"

Standard 9: Employment conditions "Your Rights at Work"

Standard 10: Service recipient training and support "Getting the Skills You Need to do Your Job"

Standard 11: Staff recruitment, employment and training "Staff Having the Right Skills"

Standard 12: Protection of human rights and freedom from abuse "Being Safe and Respected"

For more detail please refer to the Australian Disability Services Standards.